Understanding Cross-Cultural Communication

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Understanding Cross-CulturalCommunication

Understanding Cross-CulturalCommunication

This paper seeks to present the argument mapping of the video article“A World of Differences:”

In this article, the author lays several claims as listed below:

  • When we encounter people from other cultural backgrounds, we obviously fail to understand their way of living.

  • The reasons for failure to understand them are, differences in language, gestures, cultural values, norms, expectations, emotional expressions and even ritual performances.

  • The author also stresses out the profound effect of the use of verbal and non-verbal cues in communication between two people of different cultures

  • The author explicitly claims that cross-cultural communication is possible only if we take a keen interest in understanding different cultures. If people learn to distinguish what separates them, then they can successfully also learn how to go around these communication barriers, and prove to be strong in understanding the other people from various culture backgrounds.

Typical evidences presented in the visual article are preciselyoutstanding. The author shows a clip of people of diverse cultures.Each person presents their own views of the discussion. Each personuses gestures and etiquettes that are relevant to his or herbackground. The author tries to explain communication throughdramatic scenes and also describing culture conflicts and theireffects.

Understanding people of dissimilar cultures is a key factor formutual communication. We should try to understand the differentvalues, verbal and non-verbal cues that other people use.Cross-cultural communication requires the filtering of sensitivenorms so as to make it easier for the other person to understand you.Undoubtedly, learning the various cultures of varying walks of lifewill ensure that people remain neutral and understood. People willdefinitely understand others in a different manner. It is quite oftenthat a certain gesture or verbal cue can mean something else inanother culture. Therefore, other people of various culture may endup misunderstanding the values of other diverse cultures, and thiswill make up a poor team.

This argument seeks to present the cross-cultural differences thatcreate the diversity in communication. The argument mapping isorganized in a systemic and logical way. It first identifies thethematic concern of UnderstandingCross-Cultural Communication. Whatmakes the understanding of other cultures to be difficult? How canpeople understand dissimilar backgrounds? The effects ofunderstanding and not understanding others?

Culture is the way of life of agroup of people that is different from others. Cross-culture is arepresentation of unlike people across different walks of life. Theverbal cues are the sections of a communication pattern that usewords to express an idea or opinion. The non-verbal cues are thecommunication agents that are wordless and use visual cues such asgestures, facial expressions and body movements among others. Ritualsand custom values are the components that make up the cultural pillarof a given group of people (Dane Archer, 1997).

Central to communication is theeffective use of all the verbal and non-verbal cues. A world ofdifferences apparently describes that the world is composed of manydifferences in terms of culture, customs and language use. So, in thearticle, the author tried to explicitly show the fourteen differentways that two people from unlike cultures might fail relate to (DaneArcher, 1997). It is commonknowledge that some of these differences converge to language andtranslation complications. Learning, settling and integrating withthe values and norms of another culture is unquestionably the beststrategy to conquer the communication barrier. It takes time tounderstand others, because learning is a process. To understandothers, you need to be comfortable and then be open to variouschallenges and opinions (Dane Archer, 1997).

Additionally, many people may failto notice the subtle variations used in a communication setup. So,this will certainly expand the cross-cultural gap between them.Unfortunately, cross-cultural communication is highly stressful. Whenpeople are immersed in an alien (foreign) environment, they feeluncomfortable. Most definitely, they experience “culture shock.”This is brought about values and attitude disorientation mixed withfrustrations (Dane Archer, 1997).

The video article is an influentialdevice to create awareness and sensitize people. Viewers of thisvideo will evidently enhance their understanding of the tremendouseffect of cross-cultural differences. They will be in a betterposition to learn and apply the various set of skills for improvedcommunication. Moreover, we need to know that education is important.Education enables us to be sensitized and acquire the necessaryexpertise that will ensure that we are able to communicate well withdifferent people. It is through education that we learn the culturesof others and how likely each culture affects our behaviors (DaneArcher, 1997).

In summarizing the above claims andsolutions to the claims, this argument was mapped into differentsections. First, the argument begins with a statement goal: “AWorld of Differences: .”It is then followed bythe important section, which lays a foundation to the argument, whichis, listing the claims.The argument then rollsout in giving an evidence that supports the effects of cross-culturalcommunication. The argument the follows an opening paragraph thatgives the readers a glimpse of the problems and solutions herein.Then, the definition of terms of this argument are given forinstance, culture is the way of life of a group of people that isdifferent from others. After that, the rest of the essay is anexplanation that roots the objective of this argument.


Dane Archer. (1997). A WORLD OFDIFFERENCES:(Video-30 minutes). Retrieved 7thNovember, 2015, form http://nonverbal.ucsc.edu/xcultrev.html

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