The Role of Day Care Educators PART A

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TheRole of Day Care Educators


1.At first, I would feel wretched for the mother and challenged tonotify her about rules as per the custody order specifying the careof the children. Besides, I would feel remorseful for the innocentchildren who are cheerful to see their mother and yet unaware of theorders whose application could change their mood instantly. Thechallenge would emanate from the expected reaction by the mother uponrealizing that she cannot take the children with her at will. It isthe joy of any parent to access their children at will, and there isanticipated resistance by the mother upon learning that orders do notallow her access to the children on Wednesday (Learner Guide, 2014).

2.The legislation and policy procedures to comply in such asituation is that of the duty of care. As a day-care staff, I amobliged to be accountable to the management as well as the clients ofthe organization. Specifically, I should uphold the policies of theorganization with regards to meeting the needs of the clients.Consequently, I should be able to satisfy the needs of the dad toJacob and Sally. Specifically, the client stated that he has the fullcustody of the children. Besides, according to the custody order onfile at the day care, the mother of the children can only collectthem from the day-care on Friday afternoon (Learner Guide, 2014).

3. During the monthly staff meeting, the director emphasized theneed for the staff to follow the custody order file. Specifically, hestated that according to the custody order file, the mother of Jacoband Sally could only collect the children on Friday afternoon(Learner Guide, 2014).

4.There are problems associated with letting the children leave withtheir mother on Wednesday including the violation of the provisionsas per the custody order file. First, as an employee, I will havefailed in performing my duties, and consequently, there might beproblems with explaining my actions. Second, I shall have failed theorganization`s reputation to the clients and specifically, Jacob andsally’s dad (Learner Guide, 2014).

5.It is within my responsibilities to handle the situation as itinvolves informing the mother about the condition in the custodyorder files. However, if she insists on taking the children, I amsupposed to ask for guidance from a supervisor (Learner Guide, 2014).

6.In the scenario, I am legally responsible for implementing theorganization’s policies and procedures as opposed to maintainingthe rights of the mother to take the children home (Learner Guide,2014).

7.The duty of care is a good thing. For example, it is hard to tellthe main reason that the father limited the access of the mother toher children. However, there must be enough reason for suchseparation such as the mother`s inability to take care of thechildren. In such a scenario, the duty of care aids in maintainingthe rights of the child (Learner Guide, 2014).


Aschildren educators, we endeavour to provide services beyond ourcustomers’ expectations. We ensure that your child has access tocare and top of the notch learning experience. Besides, it is ourinterest to ensure prudence and constant communication on theimplementation of legal issues with our clients (Learner Guide,2014).


1.I would apologize for the mishap and inform the parent that I willcall her back in a few minutes after consulting with the managementon the issue of picking the child from home.

2.I would advise my colleague educator on the need to create betterpublic relations for the day care with the clients. I would notreport the issue since it is manageable. However, it would bebeneficial to interrupt the conversation and explain to the parentthat the child did not intention to cause harm (Learner Guide, 2014).

3.I would not inform the director since the issue is manageable atmy level.

4.I would not report the incident before understanding the reasonsfor the educator failing to maintain eye contact. It is important tounderstand the cultural factors associated with various clients. Inthe Japanese community, maintaining an eye contact sends a signal ofdisrespect (Learner Guide, 2014).


1.Signs such as aggression, bruise marks, broken limbs, and abuse indrawings, depression and withdrawal from her colleagues indicate thatSammy could be referring to her self-being harassed (Learner Guide,2014).

2.Verbal signs of harm include the use of an aggressive language andmood swings in her spoken language (Learner Guide, 2014).

3.First is enquiring about Sammy’s relationship with the personbeing harmed, and second is asking, the whereabouts of the childbeing hurt. Third is enquiring about the specific types of harassmentshe is experiencing at home (Learner Guide, 2014).

4.I should act friendly and concerned to Sammy. It is imperativealso to act as a close confidant of the information that sheprovides.

5.I should consult the senior management so they can inform andobtain more information about Sammy’s change of behaviours from herparents.

6.I should establish the change in Sammy’s response afterconducting several observations. I should also try to obtaininformation regarding her case so that I can have presentable factsto the management.

7.I will disclose the findings to the management but will warn themto investigate the issue from Sammy`s parents carefully.

8.As an educator, I may not be able to decide on an appropriatecourse of action. Nonetheless, I am in a position to provide moralsupport to Sammy to enable her live a normal life at the day care(Learner Guide, 2014).

9.Additional information about child protection legislation can beobtained from the national laws as well as from advocates that dealwith child protection cases.

10. It is ethical to maintain professionalism while handling thecase. Besides, I should uphold the confidentiality of informationprovided by Sammy and the additional findings of the contributingfactors from the condition of the family (Learner Guide, 2014).


LearnerGuide. (2014).CHCCS400Cwork within a relevant legal and ethical framework. Australia.Platinum E- Learning pty. Version 1.

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