Problem-solvingis the use of special techniques in making a decision where there canbe more than one decision that are related. Out of the many the manysolutions, only one solution is required. The decision maker has tobe wise in selecting to avoid deciding on an unattainable decision.If a wrong decision is made, there is danger of repeating the wholeprocess again, otherwise nothing will be attained.
Generally,in making a decision, an issue exists when there is a circumstancethat introduces uncertainty, perplexity, or trouble or when aninquiry is offered for thought, exchange, or solution. Somesituations can be made while others may not be made (Nutt and Wilson,2010). In my career and my place of work, I have targets of what Iwant to achieve. In the case at hand, I need to analyze thesituations correctly to ensure that to make sure that make the rightdecision. I am currently working in a company and at the same timestudying with an aim of being promoted at the company I am presentlyworking for. The competing company I am being offered a position isfull of Masters Degree holders in the position, I am to work. Myproblem therefore is should I abandon my current company where I amworking and consider working in the new company where I have beenpromised a job vacancy?
Problemanalysis entails determining the current position of the problem andhow problematic it is. One has to understand the basis of the problemand it will help determine the best solution. An individual shouldcontinuously review the defined problem to enable him/her knowwhether there`re any necessary changes that can be made (Vieider andErasmus, 2009). This will also help know whether one is in the righttrack of answering the question that had been early on defined in thefirst process.
Inanalyzing my problem of shifting from my current company to thecompetitor company, there several issues that I need to analyze firstso that I will not error in making the decision. In my currentcompany, I have worked there for eleven years. This is quite a longperiod for the company to develop courage in me and my area ofprofession so that I will be given priority in case of any risingpromotion opportunities. Despite for the long period I have servedthe company, I have not been promoted and am forced to enroll for anundergraduate degree program so that I can increase the chances ofbeing promoted. Likewise, my current company refunds all the tuitionmoney after I have finished college.
Inthe case of the new company, the package of payment is presentablebecause it has been increased by $ 15,000 and on top of it, there’sa car allowance and also relocation expenses though on my side.Besides these attractive offers, it does not reimburse the tuitionexpenses for my education as I have to complete the first-degreeprogram and then enroll for masters.
Inthis stage, an individual should try to come up with some solutionsthat are meant to help in making the right decision. More than often,the solutions made should be many, and there should not be anyattempt to evaluate the so generated solutions. An individual shouldnot discard any idea at this point but try to take each point as anew idea that can be right and carrying the same weight.
Inthe case at hand, there are some solutions that I can make. First, Ican decide to resign from my current company and move to the newcompany where I have been promised a position. Secondly, I can decideto stay in my current company and continue receiving and deliveringthe services as they are currently. Thirdly, I can decide to proceedwith my undergraduate degree till I finish the exams and decide tojob hunt elsewhere apart from the two companies. Fourthly, I maydecide to do masters degree before I decide the company to work with.
Atthis stage, an individual is required to investigate all theunderlying factors in each solution that has been identified in thestage above. All the advantages and disadvantages of every solutionshould be recorded and any other variable that may seem important ineach solution. This stage is merely concerned with analyzing thesolutions but not evaluating them.
Fromsolution one, the advantages are that I will get an increased packageplus the car allowances. The disadvantage is that I will have toincur the relocation expenses that are accompanied with shifting fromone company to another. In the second solution, I will benefit bybeing reimbursed the tuition fee and possible promotion. Thedisadvantage is that I have not been promised of any salary incrementor allowances. From the third possible solution, I will benefit bycompleting my studies without any interruption. Similarly, I willhave widened my scoop in the job market, and I can apply for anyposition that I fit. One limitation is that it may be hard for me tojob hunt elsewhere considering the fact that there are otherqualified applicants as well. From the fourth solution, I can fit anyposition that needs the masters degree qualification but the chanceto work in the competitor company may be a chance that may neverarise again.
Selectingthe best solution
Thisis a stage that needs a thorough evaluation to know the solution todiscard and the one that should be acted upon. Each solution shouldbe scrutinized and judged accordingly (Dubois, Pirlot, Bouyysou,2013). One will need to dig deep into real facts and figures to makea solution. If no viable solution is found, the process should berestarted again, or re-evaluation of the problem is necessary.
Solutionone is a nice one and seems to be the best of all, but it’s hard todecide on it. There is surety by one of the supervisors that I willbe given that chance. I am not sure whether I will get it or its justpacked faded cards because though I have the experience, I lack theacademic qualification. I, therefore, disqualify this solution. Insolution two, I have the job security, and I am assured of promotionand am sure the promotion has a lot in store. I take this solution.In solution three, finishing studies is a good idea but job huntingelsewhere will be hard because I have lost the opportunity at handand I disqualify it. Finishing a masters degree is a good idea but tohelp in future, so I disqualify it as well.
Planningthe next course of actions
Thisbeing the final stage, one need to make a decision how the solutionselected should work (Sproull, 2001). In my case, I will finish mydegree exams, come back to my current company and continue working,this time, more efficiently because of the knowledge I have. Myhardworking will make the management consider me if any promotionarises in the firm.
Makinga viable decision yields the expected fruits. In my case, it openedchances to other more related opportunities as well as increasing thechances of being promoted. The decision has made me gain the maximumbenefits in the company as I never thought. It was the best decisionever I that I made.
Dubois,D., Prade, H., Pirlot, M., & Bouyysou. (2013).DecisionMaking Process: Concepts and Methods.New York, NY: John Wiley & Sons.
Nutt,P.C. & Wilson, D.C. (2010). Handbookfor Decision Making.John Wiley & Sons.
Sproull,R. (2001). Process: A Guide for Maintenance and Operations Teams.Portland, Or: Productivity Press.
Vieider,F., & Erasmus, R. (2009). SocialInfluences on Individual Decision Making Processes.CambridgePress.