Health Information System Implementation

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HealthInformation System Implementation

HealthInformation System Implementation

ABZhospital is a medium size hospital with a capacity of close to 96beds. Currently, the clinical and the administrative departmentsmaintain their own records and information have to be takenphysically from the clinical department to administrators. Themanagement intends to develop an integrated administration-clinicalinformation system that will facilitate virtual sharing ofinformation between clinicians and health care administrators. Eachof the clinical units will have data sets for different activitieswhere datasets that are critical for administrative purposes will belinked to administrative databases. This will help administrators toaccess useful clinical data without the need for physicaltransportation of data, which may be unsafe.

Theentire process of implementing the new system might face two majorchallenges. The first challenge is the staff resistance. Resistanceto change is a common challenge in nearly all health careorganizations (Kamel, 2012). Some clinicians and administrators mightfeel uncomfortable with the new system and advocate for the oldsystem that they are used to. This may be caused by the fear of theunknown since employees who resist the change may not know how thesystem will affect their daily activities. Secondly, administratorsand some clinicians may not have the necessary skills required towork with the new system. This might affect their efficiency andincrease the number of errors.

Thetwo critical factors that can help in a successful implementation ofthe system, including engagement of all staff in selecting anddesigning the new system and training all users before it islaunched. Engaging staff creates a sense of ownership of the system,thus reducing staff resistance (Elnaga &amp Imran, 2013). Trainingof staff before implementing the system will equip them with skillsthat they require to work with the new system, which will in turnreduce chances for a decline in efficiency.

Inconclusion, the adoption of a new system may increase efficiency atwork, but organizations face the challenge of staff resistance andthe lack of adequate skills. These challenges should be addressed bytraining employees and engaging them when selecting and designing thesystem.


Elnaga,A. &amp Imran, A. (2013). The effect of training on employeeperformance. EuropeanJournal of Business and Management,5 (4), 137-147.

Kamel,B. (2012). Reasons for resistance to change in the national companyfor the distribution of electivity and gas. InternationalJournal of Management and Strategy,3 (5), 1-10.

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